TERMS AND CONDITIONS

These Terms and Conditions ("Terms") govern the use of services provided by What’s Poppin’ LI ("the Company") and outline the rights and responsibilities of both the Company and its clients. By engaging our services, you agree to abide by these Terms:

1. Booking and Payment:

  • Bookings are confirmed upon receipt of a non-refundable deposit, typically 50%. Credit will be provided for future events in the event of emergency.

  • Full payment is due on or before the date of the event, unless otherwise agreed upon in writing.

  • Payments can be made via Zelle, Venmo, Check or Cash.

2. Services:

  • The Company will provide services as agreed upon in the booking contract.

  • The scope of services, including design, colors, and themes, will be discussed and confirmed prior to the event.

  • Any changes or additions to the agreed-upon services may incur additional charges.

3. Liability:

  • The Company will take all necessary precautions to ensure the safety and quality of our services.

  • We are not liable for any accidents, injuries, damages, or allergic reactions resulting from the use or handling of our balloon creations.

  • Clients are responsible for providing a safe environment for our artists to work, including adequate space and protection from weather elements if applicable.

  • Client acknowledges that it shall be responsible for any damage or loss to the vendor’s equipment caused by a) any misuse of the vendors equipment or its guests b) any theft

4. Cancellations and Refunds:

  • Cancellations made 14 days or more before the event date are eligible for a full refund of the deposit.

  • Cancellations made less than 7 days before the event date are not eligible for a refund of the deposit.

  • The Company reserves the right to cancel or reschedule services due to unforeseen circumstances, in which case a full refund will be provided.

5. Client Responsibilities:

  • Clients must provide accurate event details, including date, time, location, and any special requirements, at the time of booking.

  • Clients are responsible for obtaining any necessary permits or permissions required for the event.

  • Clients must ensure that the venue is accessible for our artists and that any restrictions or guidelines are communicated in advance.

6. Intellectual Property:

  • The designs and creations produced by the What’s Poppin’ LI remain the intellectual property of What’s Poppin’ LI.

  • Clients may not reproduce, distribute, or use our designs for commercial purposes without prior written consent from the What’s Poppin’ LI.

7. Amendments:

  • The Company reserves the right to amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website or notification to clients.

8. Governing Law:

  • These Terms are governed by the laws of New York. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New York.

By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us for clarification before proceeding with your booking.